Terms & policies

Draft — legal review pending

Booking and payment

We block the amount for a job when you book it, and charge it when the job is confirmed complete. Nothing is released to the professional until both sides confirm.

Cancellations and changes

Free cancellation up to 24h before your booking. Inside 24h a fee applies — see our terms.

Working through Side Job

Always book and pay through Side Job — it's how your payment stays protected. If a professional suggests working outside the platform, please let us know.

All work arranged through Side Job must be booked and paid through Side Job. This protects the customer's payment and your right to be paid. Arranging work or payment outside the platform — for jobs you found here — ends your account, and we don't reinstate accounts removed for this reason.

Reviews and standards

Pros with repeated poor reviews stop receiving jobs.

Your data

Draft — legal review pending.